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    SJCC CAMPUS STORE

REFUND HEADER

           Campus Store Refund Policy

NEW AND USED TEXTBOOKS AND MERCHANDISE ARE RETURNABLE.

For any item to be considered for a refund:

  • You must have the original sales receipt.
  • New and used textbooks and merchandise are returnable.
  • All items being returned must be in the same condition as when purchased and in the original package.
  • Refunds will be considered for approval within 2 business days of purchase.
  • If any refund is to be issued, the Campus Store reserves the right to assess the condition of all textbooks and merchandise in determining the amount of refund.
  • Refunds for textbooks purchased for ALL SHORT TERM OR SPECIAL CLASSES  will be considered within 2 business days of purchase.

NO REFUNDS WILL BE GIVEN ON:

  • Books or merchandise without the original receipt.
  • New textbooks or workbooks that have been written in.
  • Textbooks purchased more than 2 weeks before the start of Spring and Fall semesters, and 1 week before the start of regular Summer semester.
  • Textbooks purchased on line more than 3 weeks before the start of Spring and Fall semesters, and 2 weeks before the start of regular Summer semester.
  • Textbooks or merchandise after 2 business days from date of purchase.
  • Used books after the 4th week of classes.
  • Textbooks or merchandise not in original package.
  • Special ordered books or merchandise.
  • New textbooks during the last six (6) weeks of Spring and Fall semesters and last three (3) weeks of regular Summer semester.

EXTENDED REFUND PRIVILEGES (subject to rules above)

  • Refunds will be given for books purchased for dropped or cancelled classes (must have a drop slip or documentation from Admissions and Records).
  • If an incorrect book has been purchased, it may be exchanged for the correct book.

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